DNS PROBE FINISHED NXDOMAIN - how to fix error in Google Chrome?
What does the error mean
The error code itself, in the absence of other factors, means that you accessed a non-existing domain, NXDOMAIN is a Non-Existing Domain (non-existent domain). Unfortunately, the appearance of this error does not always indicate that this is the reason.
How to fix DNS PROBE FINISHED NXDOMAIN
Before proceeding with any correction methods, please carefully consider the following 4 points:
- Is the website address entered correctly? A very simple method to get the DNS_PROBE_FINISHED_NXDOMAIN error is to enter an arbitrary random address (but for some systems in this case you will see a different error: ERR_NAME_NOT_RESOLVED).
- If you cannot access only one site, and from different devices (even with different error codes on some of the devices), the reason is most likely in the site itself, and you are unlikely to be able to change anything here: we can only assume that everything will be fixed and the site has not been closed.
- If the error is reported by all sites on different devices through one router, then perhaps the problem is on the side of the provider and will be resolved over time. Also try rebooting the router (turn the power off and on again).
- If this is your own site that you have just registered, or have made changes to NS servers when changing hosting, keep in mind that it takes time to change records on DNS servers and during this time (usually no more than a few hours) you can receive NXDOMAIN- error when trying to open the site.
If all of these points do not apply to your case, and the DNS PROBE FINISHED NXDOMAIN error is reported by many sites or only on one single computer or laptop, then the first steps to fix the problem.
Changing the DNS server settings on the computer, clearing the DNS cache, and checking the DNS Client service
First of all, try changing the DNS server settings of your Internet connection:
- Press the Win+R keys on your keyboard, type ncpa.cpl and press Enter.
- A list of your network connections will open. Right-click on an active Internet connection and select Properties.
- Select IP version 4 (TCP/IPv4) from the list and click the Properties button. li>
- Check "Use the following DNS server addresses" and specify 8.8.8.8 and 8.8.4.4 (Google's secure DNS servers). And click OK to apply the settings.
- Run a command prompt as administrator, enter ipconfig / flushdns and press Enter.
- In the Google Chrome address bar, type chrome://net-internals/#dns and click the "Clear host cache" button.
Additionally, go to the list of Windows services (Win+R, enter services.msc) and check that the DNS Client service is running and its startup type is set to Automatic. If this is not the case, details about enabling the service in the corresponding section of the instructions: How to fix DNS_PROBE_FINISHED_NO_INTERNET.
After completing these steps, check to see if the site now opens or if it reports the above error again.
Reset Winsock and TCP/IP
In a situation where the previous method did not work, try the following: run a command prompt as an administrator and type the following 3 commands in order, pressing Enter after each:
ipconfig /release
ipconfig /renew
netsh winsock reset
If the error persists after running these three commands and restarting Google Chrome, use the following command:
netsh int ip reset
After that, close the command prompt and be sure to restart your PC or laptop before checking if the DNS PROBE FINOSHED NXDOMAIN error has been fixed.
Additional Methods to Fix Error
If the suggested methods don't work, try the following steps as well:
- If your computer is running Windows 10, perform reset network settings using system built-in tools .
- Disable any VPNs, proxies (How to disable Proxy), anonymizer extensions in Chrome , and also try disabling third-party antiviruses and, if available, firewalls. Also check if an error will appear if temporarily disable Windows Firewall.
- Try downloading AdwCleaner (special malware remover) from the official website https://en.malwarebytes.com/adwcleaner/ (if the computer did not open with the same error, you can download it to your phone, and then transfer it to the problem computer via cable), then set the parameters in the program settings as in the image below, then scan, clean and restart the computer.
- If your computer has restore points, try using them to restore your configuration to a date before the problem occurred. Read more: Windows 10 restore points (also suitable for previous OS versions).
- In Device Manager (accessed by pressing Win+R and typing devmgmt.msc), try removing the network adapter used for your Internet connection, then from the menu choose Action - Update Configuration hardware", wait for the adapter to be reinstalled and see if the error has been fixed.
- Check if the Internet connection settings on your Wi-Fi router are set to a DNS server. If it is listed, try disabling it (enable automatic retrieval of DNS server address).